|
|
Home > Consulting services > Managing Performance > Performance Reference Model |
| |
Performance Reference Model |
|
| |
 |
|
| |
The PRM is a "reference model" or standardized framework to measure the performance of major IT investments and their contribution to program performance.
The PRM has three main purposes: Help produce enhanced performance information to improve strategic and daily decision-making;
Improve the alignment - and better articulate the contribution of - inputs to outputs and outcomes, thereby creating a clear "line of sight" to desired results; and
Identify performance improvement opportunities that span traditional organizational structures and boundaries
The PRM attempts to leverage the best of existing approaches to performance measurement in the public and private sectors, including the Balanced Scorecard, Baldrige Criteria, Value Measurement Methodology, program logic models, the value chain, and the theory of constraints. In addition, the PRM was informed by what agencies are currently measuring through PART assessments, GPRA, Enterprise Architecture, and Capital Planning and Investment Control. Agencies' use of the PRM will populate the model over time. The PRM is currently comprised of four measurement areas:
-
Mission and Business Results
- Customer Results
- Processes and Activities
- Technology
Our team of experts help government agencies to:
-
Craft strategy maps based on the
seven perspectives of the balanced
scorecard
- Develop the critical success factors,
key performance indicators for each of
the sub objective of the strategy that
are inter related
- Operationalize the strategic initiatives
using six sigma approaches
- Align the various activities relating to
Key performance indicators and key
risk indicators in each of the
perspective and among the
perspective to the key management
staff and hybrid teams
- Develop heat maps for the key
performance indicators for advanced
monitoring and problem resolution
|
|
|